Returns & Exchanges
At Asmodee, we want you to be completely satisfied with your purchase. If your fashion pieces aren't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
2
Prepare Your Package
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
3
Attach the Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number until your refund or exchange is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing